Free Shipping Dec. 2-13

Free FedEx Ground shipping on orders of $150 or more (excluding gift cards). Enter coupon code GROUND during checkout.

Free FedEx Standard Overnight shipping on orders of $200 or more (excluding gift cards). Enter coupon code STANDARD during checkout.

Note: Free shipping excludes merchandise from MacKenzie-Childs.

Holiday Shipping Deadlines

For delivery before December 25th, please choose the appropriate shipping method.
For more information, please visit FedEx Holiday Shipping.

Ship MethodOrder by
FedEx Ground (USA ONLY)Friday, December 19 at 2pm CST
FedEx 2Day (USA ONLY)Friday, December 19 at 2pm CST
FedEx Standard Overnight (USA ONLY)Monday, December 22 at 2pm CST
FedEx Priority Overnight (USA ONLY)Monday, December 22 at 2pm CST
FedEx InternationalMonday, December 15 at 2pm CST

Kohler At Home Online Store Information

General Information

Thank you for visiting Kohler At Home. If you wish to make a purchase offline or are looking for specific information about your order, products, or the exchange policy, please feel free to contact us via the e-mail link, phone number or postal address below.

Kohler At Home
1111 W Riverside Drive
Kohler, WI 53044
Phone Toll-Free: 866-243-8548
8:00am CST - 5:00pm CST
KohlerAtHome@kohler.com

Orders

Orders are shipped Monday through Friday at 12:00pm (CST). Any orders placed after 12pm will ship the next business day.

Shipping

We are able to accept and deliver online orders in the United States, U.S. territories and International locations. All United States, U.S. territories and International merchandise has a shipping charge added to your order. FedEx is not able to deliver to P.O. boxes. Please provide a street address for shipping when placing an order.

We offer the following shipping methods to our customers. Delivery days are estimates and are not guaranteed. If you need your product quickly, please put the details in the checkout comments and we will do everything we can to accommodate your needs.

FedEx Ground® 1-5 Business Days
FedEx 2Day® 2 Business Days
FedEx Priority Overnight® Overnight by 10:30am
FedEx Standard Overnight® Overnight by 3:00pm
FedEx International Ground® – Canada & Puerto Rico only 2-6 Business Days
FedEx International Priority® 1-3 Business Days
FedEx International Economy® 2-5 Business Days
USPS 1st Class Mail – gift cards only 1-7 Business Days

KOHLER Original Recipe Chocolates Shipping Guidelines

Shipping durations depend on the temperature of the order location and the temperature in Kohler, Wisconsin. If the temperature is above 70 degrees, all orders must be shipped via FedEx 2nd Day Air or faster. If the temperature is above 85 degrees, all orders must be shipped via FedEx Next Day Air.

Credit Card Refunds

Credits will be placed on the card used for the original purchase. We will refund shipping charges only if we've sent the wrong item or if the item is defective.

Exchanges

If you need to make an exchange, please contact us via e-mail or via phone at 866-243-8548. Note that we can only refund or exchange items purchased online within 30 days. Items purchased from our stores at Blackwolf Run, Whistling Straits, Kohler Waters Spa, Wisconsin Trader, Emporium, Kohler Gardener, Sensualities, Sports Core, or Craverie must be returned directly to the store.

Redeeming Destination Kohler Gift Cards

Please contact us via e-mail or via phone at 866-243-8548 to inquire about using Destination Kohler Gift Cards.

Questions About Our Golf Courses or About Tee Time Reservations

Please call 800-618-5535.